Your Privacy Matters
PRIVACY POLICY
At AMAKHA BY FIFI, we value your trust and are committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used and protected when you use our website or purchase from us.
Our Commitment
Your Information. Our Responsibility.
We believe personal information should be handled with care, transparency and respect, in accordance with applicable data-protection requirements.
Secure
Reasonable measures are used to help protect personal information.
Transparent
We aim to be clear about how customer information is handled.
Respectful
Information is collected and used for legitimate business purposes.
Responsible
Information is handled with appropriate care throughout our operations.
Your Trust
Your privacy is an important part of the relationship we build with you.
Our Privacy Policy
Important Information
Information We Collect
We may collect personal information that you voluntarily provide when you place an order, create an account, contact us, subscribe to communications or otherwise interact with our website. This may include your name, email address, telephone number, billing and delivery address, order information and other details necessary to provide our services.
How We Use Your Information
We use personal information to process and fulfil orders, provide customer support, manage customer accounts, communicate important information about purchases, improve our website and services, prevent fraud and, where you have chosen to receive them, send marketing communications.
Payments
Payments may be processed through secure third-party payment providers. AMAKHA BY FIFI does not need to store your complete payment-card details where those details are processed directly by the payment provider. The payment provider may process your information according to its own privacy terms.
Sharing Information
We do not sell your personal information. Information may be shared with trusted service providers where reasonably necessary to operate our website, process payments, fulfil orders, deliver purchases, provide technical services or comply with legal obligations.
Data Security
We take reasonable technical and organisational measures to help safeguard personal information against unauthorised access, loss, misuse, alteration or disclosure. No online system can be guaranteed to be completely secure, but we take the protection of customer information seriously.
Cookies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage and improve the shopping experience. Some third-party services used by the website may also place cookies subject to their own privacy practices.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order administration, customer service, accounting, fraud prevention and compliance with applicable legal obligations.
Your Privacy Rights
Subject to applicable South African law, you may have rights relating to your personal information, including requesting access to information we hold about you, requesting correction of inaccurate information, objecting to certain processing or requesting deletion where legally appropriate.
Marketing Communications
Where you have opted in to receive promotional communications, you may unsubscribe at any time by using the unsubscribe option provided in the communication or by contacting us directly. Service-related communications concerning your orders or account may still be sent where necessary.
Children
Our online store is intended for customers who are legally able to enter into purchases. We do not knowingly seek to collect personal information from children without appropriate authority or consent where required by law.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements. The latest version published on this website will apply from its stated effective date.
Contact Us
If you have a question about this Privacy Policy or how AMAKHA BY FIFI handles personal information, please contact us at info@amakhabyfifi.co.za.
Still Have Questions?
We’re Here for You
If you have questions about this Privacy Policy or would like to contact us regarding your personal information, please get in touch with AMAKHA BY FIFI.
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